Insurance & Payment Info

Making Mental Health Care Accessible

At Canyon Behavioral Health, we believe that quality mental health care should be accessible, transparent, and easy to navigate. We work with a variety of commercial insurance plans and offer clear self-pay options to help individuals and families throughout Oregon access the psychiatric care they need.

Whether you're seeking support for anxiety, depression, ADHD, trauma-related concerns, or other mental health conditions, our team is committed to helping you understand your coverage, costs, and available payment options before treatment begins.

If you have questions about insurance participation, out-of-network benefits, self-pay rates, or billing, our team is happy to help guide you through the process.

Canyon Behavioral Health partners with a variety of insurance providers to help make psychiatric care more accessible for adolescents and adults throughout Oregon. We encourage patients to review their insurance benefits prior to treatment and are happy to assist with benefit verification as a courtesy.

For patients who are uninsured, choose not to use their insurance benefits, or have plans that are out of network, we offer self-pay options with transparent pricing. Our goal is to ensure patients have a clear understanding of their financial responsibilities before treatment begins.

If you have questions regarding insurance coverage, out-of-network benefits, self-pay rates, or billing, our team is available to help guide you through the process.

Insurance and Fees

Canyon Behavioral Health participates with a variety of commercial and government insurance plans for psychiatric services. Below is a list of the insurance plans we currently accept. If you have questions about your coverage or benefits, our team is happy to assist with insurance verification as a courtesy.

Insurance Plans We Accept

Commercial Insurance Plans

  • Aetna

  • Anthem Blue Cross Blue Shield

  • Moda Health

  • PacificSource

  • Providence Health Plan

  • Regence BlueCross BlueShield

Out-of-Network Insurance Benefits

Don't see your insurance listed? We may still be able to work with your plan through out-of-network benefits. As a courtesy, our office may be able to submit claims to many insurance carriers on your behalf. Contact our office or visit our Insurance & Payment Information page to learn more.

Medicaid, Community & Medicare Plans

  • Oregon Health Plan (OHP)
    At this time, we are not accepting new patients with OHP due to current clinic capacity limitations. Established patients continue to receive care.

  • PacificSource Community Solutions
    At this time, we are not accepting new patients with PacificSource Community Solutions due to current clinic capacity limitations. Established patients continue to receive care.

  • Medicare
    We are not currently contracted with Medicare and are unable to bill Medicare for services at this time. Patients with Medicare coverage who have questions about eligibility or payment options are encouraged to contact our office.

Please note: Insurance participation, benefits, and network status may vary by provider and individual plan. Not all plans offered by the insurance carriers listed above are in-network with Canyon Behavioral Health. Coverage may differ based on your employer group, marketplace plan, Medicare Advantage plan, or individual policy. We encourage you to contact your insurance company directly to verify your mental health benefits, network participation, and any prior authorization requirements before scheduling services.

Out-of-Network Insurance Benefits

If Canyon Behavioral Health is out of network with your insurance plan, we are happy to courtesy-bill your insurance company on your behalf. While payment is due at the time of service, claim submission may allow you to receive reimbursement or credit toward eligible out-of-network benefits under your plan.

Our discounted out-of-network rates vary by provider and service type. We collect the full discounted rate at the time of your appointment. If your insurance provides out-of-network reimbursement after your deductible or out-of-pocket requirements have been met, reimbursement payments are typically issued directly to you by your insurance company.

As a courtesy, we will submit claims to your insurance company and provide any necessary documentation to support your out-of-network benefits. Because every insurance plan is different, we encourage patients to contact their insurance carrier directly to verify deductible amounts, reimbursement rates, eligibility requirements, and out-of-network coverage details prior to treatment.

Important Notes

  • We accept Medicaid, including the Oregon Health Plan (OHP) Open Card.

  • We are not currently contracted with Medicare and are unable to bill Medicare for services at this time.

  • If your insurance plan is not listed on our website, we recommend contacting your insurance provider to verify your out-of-network mental health benefits.

  • We are happy to provide a superbill upon request, which you may submit to your insurance company for potential reimbursement.

At Canyon Behavioral Health, we are committed to making high-quality psychiatric care accessible and affordable for individuals and families in Bend and the surrounding Central Oregon region. We accept a wide range of insurance plans and also offer clear self-pay options.

Insurance & Payment Information

Insurance Verification

As a courtesy, our team will verify your insurance benefits prior to your first appointment and will be happy to review that information with you upon request. However, insurance benefits, coverage determinations, and patient financial responsibility are ultimately determined by your insurance company and may change at any time.

While we make every effort to obtain accurate benefit information, we cannot guarantee coverage, eligibility, copay amounts, deductible status, coinsurance responsibilities, prior authorization requirements, or claim payment. We encourage all patients to contact their insurance carrier directly to verify their benefits and coverage.

Please contact your insurance company to confirm:

  • Mental health and behavioral health coverage

  • Copay, deductible, and coinsurance responsibilities

  • Prior authorization or referral requirements

  • Network participation and out-of-network benefits

  • Any limitations or exclusions related to services

Insurance information provided by our office should be considered an estimate and not a guarantee of coverage or payment. Any balance determined by your insurance company remains the responsibility of the patient.

Payment Methods

We accept all major credit cards, debit cards, HSA cards, FSA cards, and personal checks. Copays, coinsurance, deductibles, and self-pay balances are due at the time of service unless other arrangements have been made in advance. Timely payment helps prevent delays in care and ensures accurate billing.

Please note: A 3% processing fee will be added to invoices paid through our online invoicing system. Patients may avoid this fee by paying at the time of service using an approved payment method.

Need Help?
If you have questions about insurance coverage, billing, self-pay rates, or payment options, our administrative team is here to help. Please don't hesitate to contact us—we're happy to assist you and answer any questions you may have.

At Canyon Behavioral Health, we are committed to helping patients understand their insurance benefits and available payment options so they can access the care they need with greater confidence and clarity.

Self-Pay Rates for Psychiatric Services

For patients who do not have insurance, choose not to use their insurance benefits, or have out-of-network coverage, we offer transparent self-pay rates for our most commonly provided services:

  • Initial Comprehensive Psychiatric Evaluation (90 minutes):  $500

  • Medication Management with Psychotherapy (50 minutes):  $425

  • Medication Management Only (25 minutes):  $295

Our goal is to make high-quality mental health care accessible, transparent, and straightforward—with clear pricing and no surprise fees.

Please note: Additional services, extended appointments, specialty evaluations, and provider-specific services may have different rates.

Payment Methods Accepted

Accepted Payment Methods

Payment Methods Accepted

  • Debit Cards

  • Credit Cards (Visa, Mastercard, American Express, Discover)

  • HSA/FSA Cards

  • Check

  • Electronic Payment via Patient Portal

Payment Policy
Payment is due at the time of service, including copays, coinsurance, deductibles, and self-pay balances unless other arrangements have been made in advance.

Using HSA & FSA Cards

HSA and FSA cards may be used for eligible mental health services, including:

  • Psychiatric Evaluations

  • Medication Management Appointments

  • Copays

  • Coinsurance

  • Deductibles

  • Self-Pay Services

Please Note: HSA and FSA cards may only be used for eligible healthcare expenses. They cannot be used for missed appointment, late cancellation, or no-show fees.

Payment is due at the time of service. A 3.25% processing fee may apply to balances paid through a Stripe invoice. Patients may avoid this fee by paying at the time of service using an approved payment method. If you have questions about billing, insurance, or payment options, please contact our office.